Firefighter goes to respond to incident and discovers
Portsmouth, VA — A Routine Call Turns Personal
For firefighter Mark Reynolds, every emergency tests his skill and focus.
But one call changed his perspective forever.
The Incident
On a typical Thursday, Reynolds responded to a multi-vehicle crash on the interstate.
As Engine 17 arrived, the team secured the scene and checked on drivers, who were shaken but unharmed.
The Shocking Discovery
Approaching a car, Reynolds saw a silver heart necklace hanging from the rearview mirror—the same one he gave his wife, Lisa.
“I remember pausing for a moment,” he said. “I couldn’t believe my eyes.”
A Lasting Lesson
Lisa was safe, but the moment left Reynolds deeply moved.
“It made me appreciate my family, my community, and the work we do every day,” he shared.
“Life can surprise you, and sometimes it does in the most personal ways.”
